Last Updated: January 2026
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, and phone number
- Payment Information: Credit card details are processed securely through our payment providers and are never stored on our servers
- Account Information: Username and password if you create an account
- Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs
- Communication Data: Information provided through contact forms, emails, and customer support interactions
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send promotional emails and newsletters (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for basic site functionality such as shopping cart and checkout
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Shipping Partners: FedEx, UPS, and USPS to deliver your orders
- Payment Processors: To securely process your transactions
- Service Providers: Trusted partners who assist with email delivery, analytics, and site hosting
- Legal Requirements: When required by law, regulation, or legal process
5. Data Security
We take reasonable measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted through our website
- Secure payment processing through PCI-compliant providers
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal requirements
- Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails
- Data Portability: Receive your data in a structured, machine-readable format
7. Children's Privacy
Our products and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@healthlinemassage.com
- Address: HealthLine Massage Products, 4567 Wellness Ave, Suite 300, Dallas, TX 75201
You can also reach us through our contact page.
