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Frequently Asked Questions

Find answers to common questions about our products, shipping, and policies.

Our massage tables support between 500–750 lbs depending on the model. Portable tables typically support up to 500 lbs, while our stationary and reinforced models can handle up to 750 lbs. Specific weight capacities are listed on each product page.
Portable massage tables come fully assembled and ready to use right out of the box. Stationary tables and electric lift models include a detailed assembly guide, and most can be set up in 30–60 minutes. We also offer White Glove Delivery which includes professional setup.
We offer a 5-year warranty on all table frames, a 2-year warranty on upholstery and padding, and a 1-year warranty on electric and hydraulic components. Our warranty covers manufacturing defects and workmanship issues. View full warranty details.
Yes! We offer a 30-day trial period on all products. If you're not completely satisfied, you can return the table for a full refund with free return shipping. This gives you time to test the table in your own space and make sure it's the right fit.
Yes, we offer a 15% discount for current massage therapy students. Simply contact us with proof of enrollment in a recognized massage therapy program, and we'll provide you with a discount code to use at checkout.
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal. For larger purchases, we also offer financing through Affirm, allowing you to split your payment into manageable monthly installments.
Standard shipping takes 5–7 business days and is free on orders over $150. Express shipping is available for $29.99 with delivery in 2–3 business days. All orders ship from our Dallas, Texas warehouse. View full shipping details.
Yes, we ship to over 15 countries worldwide including Canada, the United Kingdom, Australia, Germany, France, Japan, and more. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties and import taxes are the responsibility of the buyer.
Yes, replacement parts are available for all our products. You can find commonly needed parts like face cradles, armrests, and carrying cases on our shop page. For specific or hard-to-find parts, please contact our support team and we'll help you get what you need.
Yes! Orders of 5 or more tables qualify for wholesale pricing. We work with spa owners, clinics, and massage schools to provide competitive bulk rates. Contact our team with your requirements and we'll prepare a custom quote for you.

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